PinkCherry
PinkCherry Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PinkCherry has 2.6 star rating based on 27 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Affordable, All cons no pros, Excellent products.
Cons: Choosing poor quality shippers, Delivery, Delivery could be better.Recent recommendations regarding this business are as follows: "Don't do it", "Confirm address", "Last resort only", "Stay away and don't buy their on line clearance crap.", "0".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PinkCherry has 2.6 star rating based on 27 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Affordable, All cons no pros, Excellent products.
Cons: Choosing poor quality shippers, Delivery, Delivery could be better.Recent recommendations regarding this business are as follows: "Don't do it", "Confirm address", "Last resort only", "Stay away and don't buy their on line clearance crap.", "0".
Most users ask PinkCherry for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Website. Consumers are not pleased with Customer service and Billing Practices. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top PinkCherry Reviews
"I was promised shipment on one day it arrived 4 days late tried to get shipping refunded they never answered my email"
Poor communication, I never had contact with them. I am still waiting for the money to be credited to my account, not that it's going to be of much good....
"Because there's no way of actually speaking with a customer service representative concerning my problem with your tracking system not woTo see when my package will arrive your tracking system is down"
My name is Nathan Shropshire I need to speak to a customer service representative ASAP my phone # is 951-999-**** it's concerning your tracking system being...
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Verified Reviewer |
Lawrenceville, Georgia
Because there's no way of actually speaking with a customer service representative concerning my problem with your tracking system not woTo see when my package will arrive your tracking system is down
My name is Nathan Shropshire I need to speak to a customer service representative ASAP my phone # is 951-999-**** it's concerning your tracking system being down so going online to use that service is not possible because you're tracking system is not working correctly & also I wanted to ask about all these different taxes that I have occurred for sending my package to the destination that it's going to it's ridiculous so call me ASAP please Ty
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Verified Reviewer |
Las Vegas, Nevada
I was promised shipment on one day it arrived 4 days late tried to get shipping refunded they never answered my email
Poor communication, I never had contact with them. I am still waiting for the money to be credited to my account, not that it's going to be of much good. Because I will never use this company again.
- Privacy
- Late delivery
Preferred solution: Price reduction
User's recommendation: Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad shipping and communication
Four things went wrong with my first PinkCherry purchase.
1. I needed a change to my order, but there has been no response yet, even though my order has already been delivered.
2. The shipping envelope used is a very generic and of poor quality. It was wide open at my house because the glue simply did not hold.
3. The envelope the staff chose was unusually small. It was hardly big enough to hold my item without forcing it to stay closed. There goes common sense.
4. There was no secondary privacy wrapping in case of package failure, such as what happened with mine.
I order discreet items regularly. This experience is not normal and nowhere near what I'd expect from a well-established company.
- Selection is outstanding
Preferred solution: Apology
User's recommendation: Last resort only
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Defective product
This isn't the first problem I've had with Pink Cherry. I will not recommend nor be using them again.
The first problem I had with them was that my item was shipped to the wrong address.
Now that I've gone through them again, I have defective products that don't work. I almost spent $100.
- All cons no pros
Preferred solution: Price reduction
User's recommendation: Don’t be cheap go To Adam and eves or adult shop don’t waste your time Or money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Naperville, Illinois
Never received order
Was told package delivered Sat 06/30/24 Lied no pic either Ordered a lot of products probably my 4 th order
User's recommendation: Don’t trust delivery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ottawa, Ontario
Order late arriving
Order something along time ago she had to arrive. First time customer and would rather a refund than waiting for this product. The wait time has been ridiculous!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Naperville, Illinois
Spent over 100$ broke into 4 payments of 28) pd 1 st payment yesterday but was told package was here Sat. 10 am! Bull
I spent almost 120$ on order never received it, Couldnt get answers over phone Not great at navigating websites totally pissed!
User's recommendation: If you don’t want to lose your ) don’t trust your delivery ups fed ex never does this! No pic of package delivered also
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Can’t get ahold of anyone there!!!! They have me as Canada not USA. Tried correcting it and unable to and can’t get ahold of anyone already wrote them twice n no response!!!
Ive tried correcting my address from Canada to USA I do not live n Canada. I am unable to correct and cant get anyone to help
User's recommendation: Confirm address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Midland, Ontario
Ripped off for 200.00 plus return shipping. DO NOT buy anything from this company!
!WAYtSOrdered 2 products, both defective. No way to contact them: invalid emails and no response, contrary to their return "policies." Aug 24.
I believe they buy up quality assurance rejects then sell them to consumers.
User's recommendation: Stay away and don't buy their on line clearance crap.
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Verified Reviewer
Unrealistic shipping time frames
I ordered from Pink Cherry at the end of July. They said it would be roughly a week before I received the item.
It is now going on 3 weeks and the delivery date continues to be pushed back. I am 2 provinces over from where it is being shipped.
I have previously received items from the USA faster because they do not use intercom. Choosing the cheapest shipping company is not always the best!
- Lots of inventory
- Good selection
- Horrible time frames with zero communication on the issue
- Poor communication
- Delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Adam and eve
Toronto, Ontario
I ordered a special thing for myself and INTELCOM *** company) delivered it in the middle of the afternoon
I was at work, when I got home there was no sign of the package. I checked my emails and saw they had delivered it at 2pm today.
But why would you leave a precious parcel on the doorstep of a house in the downtown of a city!?! Of course it got stolen. Horrible service.
I want to get Pink Cherry to re-send me my order. That's it.
User's recommendation: zero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Item was not delivered
Item was ordered more than 20 days ago and it has not been delivered. The tracking keeps updating to the next day, every single day.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Corpus Christi, Texas
Did not get my Product
did not receive my package cannot find my track number 77.00 dollars no one will contact me i have spent a lot of money with yall over years no way to find my package need help 409 658 ****
Paterson, New Jersey
Need customer service
I never received my order Need a contact number to speak with someone about this issue.Need assisted
Miami, Florida
Cancel Policy
I ordered my product today and tried to cancel it TODAY!! called the 800 number no response only email and when I had cancel it before it ships out which it didnt they still told me I couldnt.
I have to wait until the 20th then return it the way it comes . Then I get the refund which is crazy because it still waiting to packaged and shipped!
Found same product on Amazon and cheaper better quality and will be delivered next day! Im so disappointed in them because everything I own comes from this website but yet they treat me as such so you guys lost a great customer
Bellevue, Washington
I never got my package
I got an email saying my package was delivered I went to my door step and there was no package. I order from here all the time this never happened before
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